Taking all of the actions on this page may not prevent an abuser from discovering your email and Internet activity. The safest way to find information on the Internet is to go to a safer computer. Some suggestions would be your local library, a friend’s house, or your workplace. Other safety suggestions: Change your password often, do not pick obvious words or numbers for your password, and make sure to include a combination of letters and numbers for your password.



If an abuser has access to your email account, he or she may be able to read your incoming and outgoing mail. Even if you believe your account is secure, make sure you choose a password he or she will not be able to guess.

If an abuser sends you threatening or harassing email messages, you can print and save them as evidence of this abuse. These messages may also constitute a criminal offense. For more information on this issue, contact your local RCMP or Crown Prosecutor’s Office.

History/cache file:

If an abuser knows how to read your computer’s history or cache file (automatically saved web pages and graphics), he or she may be able to see information you have viewed on the Internet. You can clear your history or empty your cache file in your browser’s settings:

Google Chrome:

  • In the top-right cor­ner of the brows­er win­dow, click the Chrome menu.
  • Select ​his­to­ry’.
  • Click the but­ton ​clear brows­ing data’. A dia­log box will appear.
  • From the drop-down menu, select how much his­to­ry you want to delete. To clear your entire brows­ing his­to­ry, select the begin­ning of time.
  • Check the box­es for the data you want Chrome to clear, includ­ing ​brows­ing history.’
  • Click the but­ton ​clear brows­ing data.’

IE – Internet Explorer:

  • Pull down Tools menu, select Internet Options.
  • On General page under Temporary Internet Files, Click on Delete Files.
  • Cache should now be cleared.
  • If asked, check the box to delete all offline content. Still within the Temporary Internet Files section, click on Setting (This step may make it harder to navigate pages where you would like your information to be remembered, but these remaining cookies do show website pages you have visited. Therefore, use your own judgment as to whether or not to take this next step). Click on “View Files”, Manually highlight all the files (cookies) shown, then hit Delete. Close that window, then on General page under History section, click on “Clear History.”


  • Click on Tools.
  • Click on Options.
  • Click on Privacy tab on left side of menu bar.
  • Select the ​his­to­ry’ tab and click on ​clear.’
  • Your his­to­ry will now be cleared.
  • Select the ​cache’ tab and click on ​clear’
  • Your cache will now be cleared.


  • Pull down Edit menu.
  • Select Preferences.
  • Click on Navigator or choose “Clear History”.
  • Click on Advanced, then select Cache.
  • Click on “Clear Disk Cache.”


  • Pull down Members menu.
  • Select Preferences.
  • Click on WWW icon.
  • Then select Advanced. Purge Cache.

Additionally, you need to make sure that the “Use Inline Autocomplete” box is NOT checked. This function will complete partial web addresses while typing location in the address bar at the top of the browser.

If you are using Internet Explorer, this box can be found on the MS Internet Explorer Page by clicking on “Tools” at the top of the screen, then “Internet Options” and then the “Advanced” tab. About halfway down there is a “Use Inline Autocomplete” box that can be checked or unchecked by clicking on it. Uncheck the box to disable the feature that automatically completes an Internet address when you start typing in the Internet address box.